Types of Advice
- We provide general advice in person in one of our network of offices around the Borough, and through telephone advice and written enquiries
- specialist advice in three areas of Social Welfare Law: benefits, debt, and housing; including in certain cases advocacy and representation at benefit reviews and appeals, and county court hearings
- referrals to other agencies when necessary, including Trading Standards, also free interviews with accountants and solicitors
- advice in some Asian languages, Polish and Spanish as well as English
- services for people with mental health problems
- social policy work through regular local liaison with a range of agencies, participation in the CAB service's national work and joint working with other relevant agencies
